Our Reviews

Diane E|2023 Chevrolet Tahoe

Confirmed Service Customer

4/29/2025

It was a great experience, I was informed and service was carefully done and within reasonable timeframe.

4/30/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

HENDERSON, NC

Pettus H|2025 Chevrolet Traverse

Confirmed Sales Customer

5/28/2025

Very pleasant car buying experience. No pressure sells pitches and honest answers.

TONYA THOMAS

5/29/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

BOYDTON, VA

Michael W|2019 Chevrolet Cruze

Confirmed Service Customer

6/4/2025

The repair work was done satisfactory. However, when I went to the sliding glass window, in the service bay, to pay my bill, I was "greeted" by an unsmiling, bored, and seemingly unmotivated Moore's Chevrolet employee. She looked at me with a frown on her face and said "name?" No greeting. No acknowledgement. Showed no interest and looked annoyed that I had "bothered her. I expect that kind of customer service at a McDonald's drive thru window, not at Moore's Chevrolet in Clarksville, VA. You need to do better in with customer service and actually treat the customer as a valued person.

6/5/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CLARKSVILLE, VA

Quentin J|2019 Chevrolet Impala

Confirmed Service Customer

6/4/2025

Great service Team!

6/5/2025

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

SOUTH HILL, VA

C T|2025 Chevrolet Colorado

Confirmed Sales Customer

6/9/2025

Every body was very helpful

CHASE GARRETT

6/10/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

LA CROSSE, VA

Sophia C|2020 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

They fixed the problem and did a good job as well as quickly

6/13/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Moore's Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VIRGILINA, VA

Caleb S|2018 Chevrolet Tahoe

Confirmed Service Customer

6/17/2025

Very pleasant experience. This was my first time using the Moore's Chevrolet dealership for the service on my Tahoe. I made my appointment over the phone, and I left the vehicle there the night before. They called as soon as they were finished and were very pleasant and attentive when I arrived to pay and pick up my vehicle. Will certainly be returning!

6/18/2025

Thank you for choosing Moore's Chevrolet, INC. as your choice for your automotive needs! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

SOUTH BOSTON, VA

Kyser S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/24/2025

i had my windsheild wipers replaced extreme high priced all other service great

6/25/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

OXFORD, NC

Stacy H|2016 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

Fast courteous service

6/27/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

HALIFAX, VA

Ty W|2025 Chevrolet Colorado

Confirmed Sales Customer

6/26/2025

Chase was extremely nice and very accommodating. Very nice salesman.

CHASE GARRETT

6/27/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

CLARKSVILLE, VA

Dianne A|2025 Chevrolet Trax

Confirmed Service Customer

7/11/2025

Excellent customer service!!!!

7/12/2025

We love the enthusiasm—thank you so much! Excellent customer service is the heart of what we do, and it’s wonderful to hear that it showed. Here’s to more five-star moments every time you visit us!

Business Response

SOUTH BOSTON, VA

Edwin C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2025

The oil change was fine. But they were to do a detail on the vehicle because it wasn't done when I bought the vehicle. The exterior with the exception of the bed was fine but the interior was just as dirty basically as when I left it. The mats were just brushed and dust still on dashboard and window still dirty in places .

8/26/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

BOYDTON, VA

Carroll D|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

9/19/2025

outstanding service.kevin the service manager is first class.

9/20/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CLARKSVILLE, VA

Bruce I|2019 Chevrolet Traverse

Confirmed Service Customer

10/6/2025

Kevin met me at the door and later came to the waiting room to explain the difference between oil changes. I appreciate his candor.

10/8/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CLARKSVILLE, VA

Scott B|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/13/2025

Ariel was excellent with us as our sales lady and the service was first rate!!!

10/14/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Moore's Chevrolet, INC. and we hope to see you again soon!

Business Response

SCOTTSBURG, VA

Thomas D|2025 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

easy to make on-line reservation for service, team members were very friendly. good coffee selections in the waiting room. look forward to my next service visit!

10/14/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

CLARKSVILLE, VA

Vicky P|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/15/2025

Excellent service, fast and very informative

10/16/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

NATHALIE, VA

Charles L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Tom, the GM was very responsive via our email discussions on the vehicle and the price. We had an agreement made before I came to the dealership to test drive the truck. Finalizing the sale details, the paperwork and delivery was handled by Ruby (and the Finance person) who were very pleasant to work with. No complaints.

RUBY LONG

11/28/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LA CROSSE, VA

Pettus H|2025 Chevrolet Traverse

Confirmed Service Customer

12/8/2025

High marks for service work for vehicle. Was disappointed of the wait time even though I had an appointment.

12/9/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BOYDTON, VA

C. T|2025 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Service dept. was very friendly and got me out on time. The people in sales walk by me while I was waiting in the show for my truck and they never spoke to me, just walk on by. It’s ok I will never buy from them again anyway.

12/12/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LA CROSSE, VA

Ramona R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2025

Great service

5/29/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CLARKSVILLE, VA

David M|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/16/2025

Great experience. Knowledgeable and professional

6/17/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

BUMPASS, VA

Kent W|2024 Chevrolet Colorado

Confirmed Service Customer

8/16/2025

Small tire leak. It was an emergency for me and Moore's service worked me in and was able to get back on the road again. Thanks.

8/17/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Moore's Chevrolet, INC. and we hope to see you again soon!

Business Response

BUFFALO JUNCTION, VA

Edwin C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/22/2025

Excellent service

11/24/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BOYDTON, VA

Carroll D|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/5/2025

Always good friendly service and done right.

12/6/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CLARKSVILLE, VA

Erik B|2022 GMC 3500HD Sierra

Confirmed Service Customer

12/15/2025

Brought my truck in for service and left with my Truck, a used car and an electric motorcycle. I think this shows just how well this all went. Great service, great people, no pressure. You really cant ask for anything more. Customer for life now.

12/16/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

RED OAK, VA

Kathy M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/20/2026

Super staff and very accommodating

DANIEL PRESGRAVES

1/21/2026

Thank you for the wonderful and positive feedback. Our super staff loves going the extra mile to make every visit smooth and accommodating. We truly appreciate you and look forward to welcoming you back soon.

Business Response

BRACEY, VA

Garette W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/30/2026

The wiliness of all to make a deal. The friendly staff who that took care of my needs. The salesperson and the sales manager were outstanding.

BOYDTON, VA

Mildred W|2026 Chevrolet Trax

Confirmed Sales Customer

3/10/2026

Everyone was nice and helpful with all my questions. Very happy with my purchase

HOUSE SALES

3/10/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

CLARKSVILLE, VA

John S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/23/2025

Kevin is an asset to Moore's Chevrolet. My lettering for my new Silverado tail gate finally came in and he was able to work it into his busy schedule. Thanks for that.

12/24/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SCOTTSBURG, VA

Diane E|2023 Chevrolet Tahoe

Confirmed Service Customer

2/6/2026

I like the informative and friendly service ! A jock done right

HENDERSON, NC

Ashley P|2020 Buick Encore GX

Confirmed Service Customer

2/23/2026

Excellent customer service and support

RED OAK, VA

Howard M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

No high pressure. Easy

HOUSE SALES

3/3/2026

We appreciate your thoughtful feedback about our no-pressure approach. Making the process easy and comfortable is our goal, and we hope to see you again soon!

Business Response

BOYDTON, VA

Frederick M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/17/2026

Very nice people at Moores Chevrolet

3/18/2026

Hi, we're happy you found our staff were very nice during your experience here at Moore's Chevrolet, INC.. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLARKSVILLE, VA

Casey T|2023 Chevrolet Blazer

Confirmed Service Customer

3/23/2026

Came for a check engine light. Light came back on 2 days later after I was ensured there was nothing wrong with my car

3/24/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DRAKES BRANCH, VA

Curt F|2025 Chevrolet Trailblazer

Confirmed Service Customer

4/4/2026

Awesome staff great help

4/5/2026

We appreciate your enthusiastic review. It’s great to hear our team provided such helpful and attentive service. We look forward to helping you again in the future.

Business Response

CLARKSVILLE, VA